Refund policy
Return & Exchange Policy
Because our items are made to order, we do not accept returns or exchanges for incorrect size, color, or buyer’s remorse.
However, if your item arrives damaged, defective, or incorrect, we will gladly make it right.
Please contact us within 7 days of delivery at sanctifiedandspicy@gmail.com with the following:
• Your order number
• A description of the issue
• A clear photo of the item
Once we review the issue, we will offer a replacement or refund if the item is confirmed to be defective or incorrect.
Items reported after 7 days of delivery may not be eligible for replacement or refund.
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Order Cancellations
Orders may be cancelled within 2 hours of purchase. After that time, production may have already started and cancellations may not be possible.
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Shipping Issues
If your package is marked delivered but you did not receive it, please first check with your local carrier and neighbors. Sanctified & Spicy is not responsible for lost or stolen packages once they are marked delivered by the carrier.
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Contact Us
If you have any questions about your order, please contact us at:
sanctifiedandspicy@gmail.com